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+ My experience is what matters. Why should I pay for a resume and cover letter when I can't change that?
+ I like my resume, and I don't want it totally altered. I just want some problems fixed. Will my resume writer be okay
with that?

+ Can I see revisions made to my resume?
+ Do you print resumes as well?
+ Can I choose the format for my resume and cover letter?
+ Why should I hire a professional resume writer?
+ For whom does Preferred Resumes write resumes?
+ What are your hours, and where are you located?
+ How do I communicate with your writers?
+ How can I reach Preferred Resumes if I have questions?
+ What are the prices for your services?
+ How do I sign up for your services?
+ Is your website secure, and will your company respect my privacy?
+ What is your company's turnaround time?
+ What is the actual resume writing process from beginning to end?
+ How do I fill out the questionnaire, upload my existing documents into your database, and use your company's
message board?

+ What if I do not have any existing documents to give you?
+ What format will be used to create my documents?
+ Do I really need additional focused resumes and cover letters?
+ After you create my new resume and cover letter, can you provide any additional help with my job search?
+ Can I deduct the cost of your services on my tax return as a job-search expense?
+ Is there a guarantee for your services?



Q. My experience is what matters. Why should I pay for a resume and cover letter when I can't change that?
A. Your experience will be the key factor in what kind of job you can get. We would never pretend that someone without a nursing degree, for example, could work as a nurse at a major hospital with a cleverly deceptive resume. However, your chances of landing jobs that are within your reach (and there are likely more than you think) can be affected by the content of your resume and cover letter. This is because you are going up against tens, sometimes hundreds, of candidates who are also qualified for the same position. At these times your qualifications have to shine, and a quality cover letter and resume written by people who know what hiring managers are looking for can make that happen.

Q. I like my resume, and I don't want it totally altered. I just want some problems fixed. Will my resume writer be okay with that?
A. Your resume order can be a total reconstruction or a slight makeover. It's up to you. Your resume writer will work with you throughout the process to ensure that the final product is both something that he or she thinks will maximize your chances in your job search and something that you're satisfied with. This happy medium may be difficult to achieve, but that is why we will involve you in the process from start to finish.

Q. Can I see revisions made to my resume?
A. You will have the opportunity to work with your writer on unlimited revisions through our message board and database for up to three months. Turnaround time for each subsequent revision is two to five business days.

Q. Do you print resumes as well?
A. We do not provide printed copies of your resume. Your final documents will be sent via email in Microsoft Word or ASCII format so that you may edit them to fit the job for which you are applying.

Q. Can I choose the format for my resume and cover letter?
A. We believe that the template for your resume and cover letter should be chosen with the aim of displaying your qualifications effectively. However, we want the writing process to be as collaborative as possible, so any input you have about the style of your resume and/or cover letter will be taken into account.

Q. Why should I hire a professional resume writer?
A. As qualified professionals, we know how to write resumes that will market you to potential employers and get you interviews. If you are not an experienced resume writer or recruiter, you should consider hiring a professional resume writer as an investment in your future. Our service will pay for itself over and over again by positioning you above other candidates who are competing with you.

Q. For whom does Preferred Resumes write resumes?
A. Preferred Resumes specializes in writing resumes and cover letters for people in all fields and industries. We extend our services to applicants of all levels of experience as well as prospective and current students.

Q. What are your hours, and where are you located?
A. Our business hours are from 9:00 a.m. to 5:00 p.m., PST, Monday through Friday, and our company is located in Pasadena, California.

Q. How do I communicate with your writers?
A. If you are in our area, we would love to meet with you! Additionally, because we are an information-based service, our state-of-the-art system and message board are the perfect tools for collaborating with our clients. In fact, we work with clients around the world. Our unique form of client contact allows us to be much more efficient, and our clients always have access to us.

Q. How can I reach Preferred Resumes if I have questions?
A. Please call us at 800-680-7214 or submit a question through the "Contact Us" section on our website at any time.

Q. What are the prices for your services?
A. Our prices range from $30 to $299 for students and new professionals and $40 to $336 for experienced professionals. However, we do offer special discounts and package pricing to all of our potential clients. Please visit the "Our Services" page for a thorough description of our services and pricing.

Q. How do I sign up for your services?
A. You can either sign up online at our website or call one of our customer service representatives at 800-680-7214. They will be happy to help you.

Q. Is your website secure, and will your company respect my privacy?
A. Yes, our website is secure. When you sign up for our services, your credit card information will be kept confidential, as will any documents you may upload to our database. We will never give out any of your personal information or use your documents as samples on our website without your permission.

Q. What is your company's turnaround time?
A. After you upload any necessary documents and fill out our questionnaire, you will receive the first draft of your new resume within five business days. You will have the opportunity to work with your writer on unlimited revisions through our message board and database for up to three months. Turnaround time for each subsequent revision is two to five business days.

Q. What is the actual resume writing process from beginning to end?
A. After signing up you will fill out a questionnaire and upload any necessary existing documents into our database. A customer service representative will then review your information and send you an email indicating the due date for your first draft. One of our writers will then review all of your information and email or call you if he or she has any additional questions. Your writer will then compose your first draft and upload it to our database. This will take no more than five business days. You will get an email notifying you once your resume has been uploaded. You will then have the opportunity to inspect your first draft and request revisions. Your writer will then continue to revise your documents for up to three months until you are completely satisfied. Turnaround time for each subsequent revision is two to five business days.

Q. How do I fill out the questionnaire, upload my existing documents into your database, and use your company's message board?
A. After signing up you will be able to use your email address and a password that you have chosen to access our database. On our homepage, once you log in, a new page will open with the questionnaire on it. Fill out the questionnaire with as much information as possible. When you have completed this, hit the submit button, and you will be taken to your client database page. You will then be able to upload your existing files and leave us comments using our message board.

Q. What if I do not have any existing documents to give you?
A. If you do not have an existing resume or cover letter, that's fine. Just fill out the questionnaire as thoroughly as possible, indicating the names of your employers, their locations, the dates you were employed by each company or organization, your title(s), your duties and accomplishments, and any relevant information about your education, volunteer experience, and other activities that you feel is important for us to know about. You are also always welcome to post a comment on our message board with additional information. The more information we have, the better!

Q. What format will be used to create my documents?
A. There are many different ways to write resumes and cover letters. Everyone has different preferences when it comes to the style and wording of their documents. Some resumes may have different fonts, be on two pages instead of one, use bullet points, or even have the education section after the employment history section. When we compose your documents, we may use a new format and reword everything for you, but we will always upload your documents as Microsoft Word or ASCII files.

Q. Do I really need additional focused resumes and cover letters?
A. You should always use multiple versions of your documents carefully. The only time you really want to consider using another version of your resume or cover letter is when you have a significantly different career objective in mind.

Q. After you create my new resume and cover letter, can you provide any additional help with my job search?
A. If you are looking for career advice, we do have partner sites that can help you with your job search. Click here to check out our partner sites.


Q. Can I deduct the cost of your services on my tax return as a job-search expense?
A. You may be able to claim all of your job-search expenses, including costs related to the preparation of resumes and cover letters, as itemized deductions.

According to the Internal Revenue Service, job-search expenses are deductions which are subject to a limit of 2% of your adjusted gross income. You can deduct certain expenses related to looking for a new job in your present occupation, even if you do not get a new job. You cannot deduct these expenses if:
  1. You are looking for a job in a new occupation.

  2. There was a substantial break between the ending of your last job and the beginning of your search for a new one.

  3. You are seeking employment for the first time.
Finally, you can deduct amounts you spend on typing, printing, and mailing copies of your resume to prospective employers if you are looking for a new job in your present occupation.

Q. Is there a guarantee for your services?
A. Preferred Resumes guarantees that you won't pay for any revisions for three full months after you sign up. You will not be charged for anything — from moving a comma to every word — all of it will be free. Further revision time is available for an additional fee. Please contact us with the changes you'd like made, and we'll produce a new draft of your resume.


Client Testimonials
"After trying to revise my resume five times myself, I decided to sign up with a professional resume writing company. I am so glad I picked you. Your writers were a pleasure to work with, and they gave me so many useful tips. I am going to start mailing out my resume over the weekend. Keep your fingers crossed for me!"
R.W. , Miami, FL
"What a difference a revision can make! Thank you so much. I know my job search will go smoother now!"
T.Y. , Richmond, VA
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Preferred Resumes is Tax Deductible
If you are searching for a job in your current line of work, you may claim a deduction of the expenses incurred by sending resumes to prospective employers. This deduction also includes any agency fees you pay as long as these expenses exceed 2% of your income count.
Our Personal Guarantee!
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